Contact Us

📞 Contact Us

We love to hear from you! Our team is available to answer questions and offer styling advice — so if there’s anything you'd like to ask us, we're right here and ready to help in every way we can.


💬 We're available to support you via:

Email:
📧 ToyWorld1189@shoplus.com

We strive to respond to all inquiries within 24 hours.


🕘 Customer Service Hours

Monday – Friday: 8:00 AM – 6:00 PM (CET)
🗣️ Now available in German


🏢 Company Address

Toy World GmbH
Stresemannstraße 123
10963 Berlin
Germany


📌 Important Notes

  • During peak seasons and promotional periods, our response time may take a little longer.

  • To help us assist you faster, please use the same email address you used when placing your order.

  • If your inquiry is related to an order, kindly include your order number in the email.